Terms and Conditions

Welcome to Advocate Tours and Travel Incorporated. By accessing our website and using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any bookings or transactions.

Booking and Availability

All bookings made through Advocate Tours and Travel Incorporated are subject to availability and confirmation by the relevant service providers, including airlines, hotels, and tour operators. We reserve the right to decline or cancel any booking in the event that services are unavailable or incorrectly priced.

Pricing and Payments

All prices displayed are subject to change without prior notice due to factors such as currency fluctuations, supplier adjustments, or unforeseen circumstances. Full or partial payment may be required at the time of booking to secure your reservation. Failure to complete payment within the required time may result in automatic cancellation of your booking.

Cancellations and Refunds

Cancellation and refund policies vary depending on the service provider (e.g., airlines, hotels, tour operators). Clients are responsible for reviewing and understanding the specific terms applicable to their bookings. Any applicable cancellation fees or penalties will be charged accordingly.

Travel Documents and Compliance

It is the responsibility of the traveler to ensure that all required travel documents, such as passports, visas, and identification, are valid and up to date. Travelers must also comply with all applicable laws, regulations, and entry requirements of their destination, including health and safety protocols.

Third-Party Services

Advocate Tours and Travel Incorporated acts solely as an intermediary between clients and third-party service providers. While we strive to work with reputable partners, we do not control their operations and are not liable for any acts, errors, omissions, delays, or service disruptions caused by them.

Unexpected Events (Force Majeure)

We understand that some situations are beyond anyone's control. Advocate Tours and Travel Incorporated will not be held responsible for delays, changes, or cancellations caused by unexpected events such as natural disasters, severe weather, health emergencies, government restrictions, or other unforeseen circumstances.

In such cases, we will do our best to assist you by coordinating with our travel partners and exploring possible alternatives or solutions.

Limitation of Liability

To the fullest extent permitted by law, Advocate Tours and Travel Incorporated shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from the use of our services or participation in travel arrangements.

Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of any changes made.

Frequently Asked Questions (FAQs):

  1. 1. What services do you offer?

    We provide Tour Packages, Flight Bookings, Cruise Bookings, Hotel Reservations, Visa Assistance, Travel Insurance, and customized travel itineraries.

  2. 2. Is visa approval guaranteed?

    No. Visa approval is solely decided by the embassy. However, we ensure your application is complete and well-prepared to increase your chances of approval.

  3. 3. How long does visa processing take?

    Processing time varies depending on the country and season. It can take anywhere from a few days to several weeks.

  4. 4. Can you book flights and hotels only?

    Yes, you can avail of flight-only or hotel-only bookings, depending on your needs.

  5. 5. What are your payment options?

    We offer flexible and convenient payment methods for your bookings:

    1. Bank Transfer / Online Banking
      You may send your payment via bank transfer. Account details will be provided upon booking confirmation.
    2. Over-the-Counter Deposit
      You may deposit your payment directly to our designated bank account.
    3. Installment (Selected Group Packages)
      Installment options are available for selected group tour packages. Terms and conditions apply.

  6. 6. How do I know your agency is legit?

    We are a registered and accredited travel agency. You may request our business permits and verify our credentials anytime. You can also visit the official DOT website to find the latest spreadsheet of accredited travel agencies, tour operators, and other tourism enterprises.

  7. 7. What is your cancellation and refund policy?

    No cancellations or refunds are allowed.

    Bookings may only be rescheduled, subject to availability. Rescheduling requests should be submitted in advance and may incur additional fees if the new dates have different rates.

  8. 8. How can I book your services?

    Send us a message with your travel details through our Facebook account or Email, and our team will guide you step by step.